At Kruger Safari Africa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.
By using our website, booking tours, or contacting us, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Full name
- Email address
- Phone number
- Country of residence
- Billing information
- Passport details (where required for travel arrangements)
1.2 Booking Information
- Travel dates
- Number of travelers
- Accommodation preferences
- Tour selections
- Special requests or dietary requirements
1.3 Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Cookies and analytics data
2. How We Use Your Information
We use your information to:
- Process bookings and reservations
- Respond to inquiries
- Provide customer support
- Send booking confirmations and travel updates
- Improve our website and services
- Prevent fraud and unauthorized activity
- Comply with legal obligations
We may also use your contact information to send promotional offers or travel updates. You may unsubscribe at any time.
3. Sharing of Information
We do not sell your personal information.
However, we may share your information with:
- Accommodation providers
- Tour operators
- Transportation companies
- Payment processors
- Government authorities where legally required
These third parties only receive information necessary to provide the requested services.
4. Cookies & Tracking Technologies
Kruger Safari Africa may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Remember user preferences
- Enhance user experience
You can disable cookies through your browser settings, although some website features may not function properly.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
While we strive to protect your data, no online transmission or storage system can be guaranteed to be completely secure.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill bookings and services
- Comply with legal obligations
- Resolve disputes
- Maintain business records
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- Request information about how your data is processed
To exercise these rights, please contact us using the details below.
9. Children’s Privacy
Our services are not directed toward children under the age of 18 without parental or guardian involvement. We do not knowingly collect personal information from minors without appropriate consent.
10. International Users
If you access our website from outside South Africa, please note that your information may be processed and stored in South Africa or other countries where our service providers operate.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
12. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:
Kruger Safari Africa
Website: https://krugersafariafrica.com
Email: [email protected]
